Disclaimer

The information contained on The Beauty Wellness Network website (the "Site") is provided for general informational purposes only. While we endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the Site for any purpose.

Directory listings

The Beauty Wellness Network is a directory platform that provides listings and profiles for beauty and wellness businesses. The inclusion of any business, practitioner, product, or service on the Site does not constitute, and should not be interpreted as, an endorsement, recommendation, or approval by The Beauty Wellness Network.

We do not verify, and are not responsible for verifying, the qualifications, experience, licensing, insurance, or regulatory compliance of any listed business or practitioner. Users should make their own independent enquiries and assessments before engaging any business, practitioner, or service listed on the Site.

No professional advice

Content on the Site, including any articles, blog posts, reviews, or resources, is provided for general information only and is not intended to constitute health, medical, financial, legal, or other professional advice. You should not rely on the information on the Site as a substitute for professional advice tailored to your individual circumstances. Always seek the advice of a qualified professional before making decisions about your health, wellbeing, or finances.

User responsibility and due diligence

It is your sole responsibility to conduct your own due diligence before engaging with any business or practitioner listed on the Site. This includes, but is not limited to, confirming qualifications, registrations, insurance, pricing, service suitability, and any other matters that may be relevant to your needs and circumstances.

By using the Site, you acknowledge and agree that any reliance you place on information provided through the Site, including directory listings and third-party content, is strictly at your own risk.

Limitation of liability

To the maximum extent permitted by law, The Beauty Wellness Network, its owners, operators, employees, contractors, and affiliates will not be liable for any loss, damage, claim, cost, or expense (including, without limitation, direct, indirect, incidental, consequential, special, or exemplary damages) arising out of or in connection with:

• your use of, or inability to use, the Site;
• any information, content, products, or services made available through the Site;
• any actions or omissions of businesses, practitioners, or third parties listed on or linked from the Site; or
• any dealings or disputes between you and any business, practitioner, or third party.

Nothing in this Disclaimer is intended to exclude, restrict, or modify any consumer guarantees or rights that cannot be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation.

Third-party websites and services

The Site may contain links to third-party websites or services that are not owned or controlled by The Beauty Wellness Network. These links are provided for your convenience only. We do not have any control over, and are not responsible for, the content, privacy practices, or availability of any third-party websites or services.

The inclusion of any third-party link does not imply our endorsement, approval, or recommendation of the linked website, its operators, or any products or services they provide. You access and use third-party websites and services at your own risk and should review their terms, conditions, and privacy policies.

Changes to this Disclaimer

We may update this Disclaimer from time to time to reflect changes to our services, legal requirements, or operational needs. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes are made constitutes your acceptance of the revised Disclaimer.

Privacy Policy

This Privacy Policy explains how The Beauty Wellness Network (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our Site and related services. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Personal information we collect

We may collect personal information that you voluntarily provide to us when you use the Site, including when you:

• submit an enquiry or contact form;
• request information about listing your business on the directory;
• sign up to receive news, updates, or marketing communications; or
• otherwise communicate or interact with us.

The personal information we may collect includes (but is not limited to):

• your name;
• email address;
• phone number and other contact details;
• business name and business contact details (for directory listings); and
• any other information you choose to provide in your communications with us.

We may also collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits. This information is typically collected through the use of cookies, analytics tools, and similar technologies.

How we use your personal information

We may use the personal information we collect for the following purposes:

• to respond to your enquiries, requests, or feedback;
• to create, manage, and update directory listings and business accounts;
• to operate, maintain, and improve the Site and our services;
• to communicate with you about changes to our services, terms, or policies;
• to send you news, updates, promotional materials, or other information you have opted in to receive (you can opt out at any time);
• to monitor Site usage, perform analytics, and improve user experience; and
• to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

We will not sell your personal information to third parties.

Data storage and security

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. This includes using appropriate technical and organisational measures such as secure servers, access controls, and, where appropriate, encryption.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You use the Site and provide personal information at your own risk.

Third-party services and disclosures

We may use third-party service providers to help us operate the Site and deliver our services. These third parties may have access to your personal information only to the extent necessary to perform their functions and are required to handle your information in a confidential and secure manner.

Third-party services we may use include, but are not limited to:

• mapping and location services (for example, Google Maps) to display business locations;
• website analytics tools (for example, Google Analytics or similar services) to help us understand how visitors use the Site; and
• email and customer relationship management tools to manage communications.

These third parties may process your personal information on servers located in Australia or overseas. Where personal information is transferred outside Australia, we will take reasonable steps to ensure that overseas recipients handle your information in accordance with the Australian Privacy Principles or equivalent safeguards.

We may also disclose your personal information where required or authorised by law, or where we reasonably believe it is necessary to protect the rights, property, or safety of The Beauty Wellness Network, our users, or others.

Your rights and choices

You have certain rights in relation to the personal information we hold about you, subject to applicable law. These rights may include:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any personal information that is inaccurate, out of date, incomplete, or misleading.
• Deletion: In certain circumstances, you may request that we delete personal information we hold about you, subject to any legal obligations we have to retain it.

If you wish to exercise any of these rights, please contact us using the details set out below. We may need to verify your identity before processing your request, and we will respond within a reasonable period and in accordance with our obligations under the Privacy Act 1988 (Cth).

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and analytics

The Site may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect information about how you use the Site. Cookies are small data files placed on your device when you visit a website.

You can choose to disable cookies through your browser settings; however, this may affect the functionality of the Site and your user experience.

We may use analytics tools to collect information such as pages visited, time spent on pages, and referring websites. This information helps us understand how visitors use the Site so we can improve our content and services. Analytics information is generally collected on an aggregated and de-identified basis.

Contacting us about privacy

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

Email: privacy@thebeautywellnessnetwork.com.au

We will investigate any privacy complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the operation of the Site. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we handle your personal information.